Client Portal to follow your selection from your phone

See the candidates we propose, rate them, book interviews and talk to them. When you hire, sign and keep your contract, documents and invoices at hand.

  • Access with a WhatsApp code, no passwords
  • No agency fee until you hire
  • In Spanish, English and Portuguese
INSIDE THE PORTAL

What you can do at every stage of the selection

From the first message to the last document: this is how the portal looks and how families use it.

Before meeting them

Sign in with your phone, no passwords

Enter your number and we send you a 6-digit code on WhatsApp. The first time, you simply accept the service policy.

  • The code expires after 10 minutes
  • Your details are only requested if you decide to hire
  • On your phone or your computer

Your whole process at a glance

When you sign in you see your new candidates, your next interview, each offer with its count and the recent activity.

  • New candidates to review
  • Countdown to your next interview
  • Direct WhatsApp button to the team

Get to know each candidate before meeting her

Each profile brings together what we know after interviewing her: how we see her, her experience, her skills and her references.

  • Why we are proposing her, in a few lines
  • Languages and work permit
  • Presentation video, if she has recorded one
  • Downloadable PDF profile

Decide with one tap

Choose “I like her”, “I have doubts” or “Not convinced” and tell us why, in writing or with a voice note. Every answer sharpens the next proposal.

  • Favourites, doubts and declined, each in its own tab
  • Voice notes are transcribed automatically
  • A declined candidate does not reappear in that offer

Meeting them

Interview or trial, whenever suits you

Choose an interview or a trial day at your home, in person or by video call, and suggest a day and time. We propose it to the candidate and let you know as soon as she confirms.

  • The video call link appears in your portal
  • Address in Maps and a countdown
  • Add to calendar, reschedule or cancel
  • For trials: duration and agreed payment

Talk to her before you decide

Write or send voice notes to each candidate from her profile, even before booking. Close to the interview you can also call her from the chat.

  • The call reaches her on WhatsApp from the Maids & Co number: your number is never shared
  • Moderated messages, with no personal contact details
  • Reschedule or cancel without leaving the chat

Decide as a family

Invite your partner or a family member to an offer with their phone number. They receive the invitation on WhatsApp and sign in with their own phone.

  • Up to 5 guests per offer
  • They only see the offer you invite them to
  • You can remove their access at any time

When you hire

Hire and sign on a single screen

When you decide to hire, we send you a WhatsApp link to confirm your billing details and sign the contract at the same time.

  • Automatic check of your DNI, NIE or CIF
  • The signature is sealed with date, IP and an integrity hash
  • A dossier with the agreed conditions, the invoice and the next steps

Contract, documents and invoices, all in one place

Your signed contract, your employee's documents and your invoices stay in the portal. We let you know as soon as she uploads her documents.

  • Invoices with their payment status, in PDF
  • Contract models, 2026 payslip and form TA.7
  • Employer's Guide and first-day checklist, in your dossier

Always

We keep you posted on WhatsApp, in your language

New candidates, confirmed interviews, reminders and invoices reach you on WhatsApp, with a button that opens the portal.

  • A reminder before every interview
  • The interview chat, one tap from the message
  • Portal in Spanish, English and Portuguese (Brazil and Portugal)

Sample screens from the Client Portal

EVERY FEATURE

Everything your Client Portal includes

No cost to the family during the selection: you only pay our fee if you decide to hire.

Candidates

  • Full profiles

    Experience, skills, languages, work permit and references.

  • Why we propose her

    A few lines from the team on how she fits your offer.

  • Presentation video

    Full screen, when the candidate has recorded one.

  • PDF profile

    To read it calmly or share it.

Deciding

  • One-tap rating

    I like her, I have doubts or not convinced, with your comment.

  • Voice notes

    Dictate your reason and it is transcribed automatically.

  • Favourites and statuses

    Proposed, favourites, doubts, interviews, hired and declined.

  • Access for your family

    Up to 5 guests per offer, with their own phone.

Meeting them

  • Interview or trial

    You suggest a day and time; the candidate confirms on WhatsApp.

  • In person or video call

    Address in Maps or a link to the video call.

  • Chat with each candidate

    Messages and voice notes, moderated by the team.

  • Calls without sharing your number

    They reach her on WhatsApp from the Maids & Co number.

  • Add to calendar

    Reschedule or cancel whenever you need to.

Hiring

  • One-step signature

    Billing details and contract on the same screen.

  • Hiring dossier

    Agreed conditions, invoice, next steps and guarantee.

  • Your employee's documents

    We let you know on WhatsApp as soon as she uploads them.

  • My invoices

    With their payment status and in PDF.

  • Models and guides

    Contracts, 2026 payslip, form TA.7 and the Employer's Guide.

Always

  • WhatsApp sign-in

    A 6-digit code, no passwords.

  • WhatsApp updates

    Candidates, interviews, reminders and invoices.

  • In your language

    Spanish, English and Portuguese.

  • Direct help

    The team, one tap away on WhatsApp from the portal.

  • Phone or computer

    The same portal on any screen.

ACCESS

How to sign in to the portal

No sign-up and no passwords: your phone is the key.

  1. We message you on WhatsApp

    When we propose candidates, you receive a WhatsApp message with a button to see them in your portal.

  2. Your phone and a code

    Enter the phone number you contacted us from and the 6-digit code we send you on WhatsApp. It expires after 10 minutes.

  3. One tick and you are in

    The first time, you simply accept the service policy. We only ask for your details if you decide to hire.

Your guests sign in the same way

With their own phone and code, and they only see the offer you invite them to. If you remove their access, it stops working immediately.

Privacy by default

Candidates' details are confidential, the chat is moderated and, when you call a candidate, your number is never shared.

FREQUENTLY ASKED QUESTIONS

Frequently asked questions about the Client Portal

Process, fees and guarantee in detail

How do I sign in to the Client Portal?

With the phone number you gave us: we send you a 6-digit code on WhatsApp that expires after 10 minutes. There are no passwords. The first time, you simply accept the service policy.

Does it cost anything to use the portal?

No. The portal is part of our service and costs nothing: you only pay our fee if you decide to hire a candidate presented by Maids & Co. Trial days, if you arrange them, are paid directly to the candidate.

Can my partner or a family member see the candidates?

Yes. From each offer you can invite up to 5 people with their phone number. They receive the invitation on WhatsApp, sign in with their own phone and only see that offer. You can remove their access at any time.

Can I talk to a candidate before the interview?

Yes. From her profile you can open a chat with text messages and voice notes, even before booking. Messages are moderated so that nobody shares personal contact details. Close to the interview you can also call her from the chat: the call reaches her on WhatsApp from the Maids & Co number and your number is never shared.

Can interviews be held by video call?

Yes. When you request the appointment you choose an interview or a trial, in person or online, and suggest a day and time. If it is online, the video call link appears in your portal when the candidate confirms. You can add it to your calendar, reschedule or cancel it.

What happens when I decide to hire?

We send you a WhatsApp link to confirm your billing details and sign the contract on the same screen, and your hiring dossier with the agreed conditions, the invoice and the next steps. Your employee's documents appear in your portal as soon as she uploads them, and we let you know.

Which languages is the portal available in?

Spanish, English and Portuguese (Brazil and Portugal). You can change the language at any time from your profile.

MAIDS & CO

Start your selection today

Tell us what your home needs. As soon as we have candidates for you, you will see them in your portal.

  • No cost during the search
  • Up to a 2-day trial
  • 6-month guarantee in Madrid, Barcelona and Marbella
Already a client? Sign in to the portal

Since 2009 · Placement agency no. 1300000318